Job Details

ERICSSION Recruits Freshers Jobs Engineer and Sr.Engineer

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Job Posted Date: 2013-01-28

Job Title: Engineer/Sr.Engineer

Employement Type: Full Time

Job Category: Fresher

Experience: Freshers

Location: Bangalore

Qualification: B.E/ B Tech/MCA

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Description:

 

 

Company Name:    Ericsson

 

Job Role:              Engineer/Sr.Engineer

 

- Service Alarm Monitoring

 

- Alarm Management for the assigned Network Services

 

- Ticket Management

 

- Fault remedy requiring on site presence is dispatched timely (as per the SLA / KPI) to the field operations organizations

 

- Work Order Handling

 

- Regular follow up on the events with relevant departments working on it as per the MSTOP process

 

- Work towards KPI & Balanced Scorecard parameters

 

- Work towards the IPM parameters assigned by the Shift Manager

 

- To ensure Security is implemented and maintained in accordance with Security and Risk Management directives of the organization

 

- Adherence to the organizational guidelines & departmental processes & procedures

 

Authority:

- Clearing the first level Network Alarms

 

- Creation of Trouble Tickets

 

- Ticket updation and routing to the relevant department for further course of action

 

- Closure of ticket

 

- Good knowledge of service networks / GSM Network / WCDMA network / LTE/IMS Network service applications characteristics and capabilities.

 

- Service Performance indicators and their interpretation.

 

- Basic Knowledge of services and service applications implementation / integration processes along with Access, Core, Transport & Service Networks.

 

Qualifications: Degree within Electrical Engineering/Telecommunication Engineering/Computer Science/Computer Engineering or equivalent

 

 

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