Job Details

FORTIS HEALTHCARE Recruits Health care Jobs Patient Care Coordinator


Job Posted Date: 2013-04-09

Job Title: Patient Care Coordinator

Employement Type: Full Time

Job Category: Healthcare

Experience: Freshers

Location: Chennai

Qualification: Any Graduate

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Fortis Healthcare Ltd 

Fortis Healthcare Limited is committed to clinical excellence and patient-centric healthcare, which is manifest in hospital design, patient services, medical programmes and the compassionate approach of medical and non-medical hospital staff. Fortis commissioned its first hospital in 2001 at Mohali, near Chandigarh, and has expanded its operations to become a network with an over 10,000 bed capacity across 68 hospitals.

Ensures quality service in co-ordination of patients.


Evaluate Unit Performance and contribute to its upgradation/improvement.


Evaluates and organizes patients care & ensures continuity of care based on patients needs.


Ensures clear and effective communication to patients.


Providing support with new programs


Handing In bound & Out bound calls


To give accurate and tactful explanations to visitors, patients and hospitals employees and in recording exact information for messages.


Handling Code Blue, code Pink and Fire alarm


To exercise high degree of tact and poise and occasionally overcoming language barriers.


To understand and apply knowledge of medical terminology.


Confirmation Calls to Doctors and Patients


Training and developing of subordinates.


Provide inputs for training needs of staff to In-charge


Provide inputs for performance review of staff.


Inventory management of Unit supplies.


Generating Daily Census & Bed Status


Tracking of FOS 


Resolution of day-to-day operational issues.


Assess needs of the patient and act accordingly.


Escalate in case of major variance in billing issues.


Quality improvement implementation.

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