QUICK HEAL Technologies Fresher Walk in Tech Support Engg- L1
Job Posted Date: 2013-06-20 |
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Quick Heal Technologies Pvt Ltd is India"s leading anti-virus and Data Security Company. Quick Heal Technologies was established in the year 1993. Innovation and adoption of new technologies has led it to become a market leader. Specializing in Virus protection and data security, the company"s flagship product Quick Heal ® with its powerful and exclusively designed Check mark certified virus Engine, provides maximum protection and delivers comprehensive solution against viruses to its users spread across the globe. Quick Heal is also recognized by numerous virus research centers as the best anti-virus product in the market. It has developed as a world-class anti-virus engine and maintains 100% detection rate of in-the-wild viruses.Quick Heal\'s strength lies in their exceptional team of software, support and management professionals.
Designation: Tech Support Engg- L1
To provide L1 Tech Support to Quick Heal customers for all Quick Heal products.
Troubleshooting & problem reporting.
Handling escalated calls & regular cases via phone, remote & on-site.
Conduct Quick Heal Staff Training on Quick Heal products.
Conduct Dealer Enggs Training on Quick Heal products.
Maintenance of CRM reports, Service Reports & Training Reports.
In addition to the above, this profile covers pre-sales tech support also.
All interested candidates are requested to directly "Walk-in" for the "Written Technical Test" on 20th, 21th & 22nd June 2013 between 11AM to 4PM at below address :
Quick Heal Tech (P) LTD. D-614, ITC Building, Majura Gate Crossing, Surat. 395002 Note: Submit Your Resume |
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