Job Details

CGI Off-Campus Drive for Freshers at Bangalore,Chennai

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Job Posted Date: 2013-07-02

Job Title: Technical Support

Employement Type: Full Time

Job Category: Fresher

Experience: Freshers

Location: Bangalore, Chennai

Qualification: BSc/BE/BTech/ME/MTech/BCA/MCA

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Description:

 

CGI Recruits Freshers Off-Campus Drive Technical Support in Bangalore, Chennai

 

 

Company Name: CGI 

 

Technical Support

 

Providing a positive image of the company through your role as the first point of contact with customers.

 

To ensure that all is work carried out in accordance with ITlL Incident Management guidelines.

 

Add value to your team environment by being enthusiastic and maintaining a positive attitude.

 

Log calls via the appropriate call logging system and provide appropriate level of technical fix.

 

Set the right expectations to customers in line with the client SLA.

 

To achieve all team and personal performance goals as defined by the company.

 

Skills:

 

Good communication skills (English)

 

Basic knowledge on Microsoft Windows Operating System, MS Office

 

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