NCR Corporation Hiring Customer Engineer Sept 2013 in Kerala
Job Posted Date: 2013-09-02 |
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Company NCR Corporation
Job Role Customer Engineer
NCR Corporation is an American information technology company specializing in kiosk products for the retail, financial, travel, healthcare, food service, entertainment, gaming and public sector industries. Its main products are self-service kiosks, point-of-sale terminals, automated teller machines, check processing systems, barcode scanners, and business consumables. They also provide IT maintenance support services. From 1988 to 1997 they sponsored the NCR Book Award for non-fiction. NCR had been based in Dayton, Ohio, starting in 1884, but in June 2009, the company sold most of the Dayton properties and moved its headquarters to Metro Atlanta. Currently the headquarters are in unincorporated Gwinnett County, Georgia, near Duluth.
Position responsible for installation, maintenance and repairs on equipment within an assigned territory/region to assure continuity of customer operations and high levels of customer satisfaction Responsible for ownership of customer problems or incidents until the situation has been resolved to the customers satisfaction and or in compliance with agreed upon Service Level Agreements Required to perform work on products and services of low complexity, specifically financial/ATM products Make minor repairs and replace components on Tier I equipment such as PCs, workstations and peripherals, printers, front-end POS systems, First Line Maintenance on ATMs and kiosks, and single pocket proof encoders Responsible for assisting in site preparation, including installation of cable, staging of equipment, and minor testing of equipment May also perform required modular swaps and unit replacements
Candidates should possess 12th + Diploma in Computers/ 10th + 3 years Diploma 0-1 years of related experience Ability to work with Microsoft Office suite Experience on Windows XP, Windows 2000 operating systems required Experience in PC Hardware Maintenance and support A+ Certification ITE or Polytechnic in Electronics and Communications Engineering Works well with minimal supervision Good problem solving skills; Ability to pick up new skills quickly; Ability to work under pressure Ability to meet deadlines and produce high quality work Excellent interpersonal skills/customer relationship skills required High level of mechanical/electrical aptitude Experience on maintaining computer hardware (Desktops, Servers, peripherals), routers, networks, switches, hubs required High level of personal integrity Note: Submit Your Resume |
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