Job Details

Tech Mahindra Walkin drive in Pune from 12th to 15th May 2014


Job Posted Date: 2014-05-12

Job Title: Technical Support International Voice Process

Employement Type: Full Time

Job Category: Fresher Walk-Ins

Experience: 0 - 3 Years

Location: Pune

Qualification: BE, B.Tech, Any Graduate

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Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped customers reduce operating costs, generate new revenue streams and gain competitive advantage. Tech Mahindra expanded its IT portfolio in 2009 by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services).

    Excellent communication skills in English - both spoken and written & good presentation skills

    Good knowledge of Telecom Infrastructure Technologies LAN / WAN / Routers / Switches / Hubs / Networks etc.

    Acting as Single Point of Contact for customers for either reporting trouble or providing updates on existing Trouble Tickets

    Able to fix WAN troubles either by remote diagnostics or by involving relevant technical/non-technical teams

    Should be comfortable in taking inbound calls / making outbound calls. Calls may be required to interact with End customers/Technicians/Other teams

    Must be willing and able to work various shifts as assigned (such as nights, weekends and statutory holidays), based on business needs

    Demonstrated ability to identify problems and situations, take appropriate action, implement solutions or escalate as required

    Ability to work effectively in a team environment and collaboratively with other departments

    Ability to review and analyze customer needs and provide appropriate client options/solutions

    Ability to manage a demanding workload

    Any Graduate Can Apply .

    Freshers Can also apply.



    Should be open to working in shifts (including night shifts) & 24*7 working environment


Skill Set:

    Excellent communication skills, both oral and written

    Ability to work a flexible schedule

    Basic telecom Knowledge

    Basic Excel Skills

Walkin Details:

Walk-in Date: 12th - 15th May 2014

Walkin Time: 11 AM - 1 PM


Tech Mahindra,

West Wing, Training Block,

Basement Area (-1 Floor),

RMG Room, Phase 3,

Hinjewadi, Pune.


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