Birla soft Off Campus Drive Product Support Engineer
Job Posted Date: 2021-12-16 |
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Birla soft Off Campus Drive 2021 scheduled for the post of Product Support Engineer for B.E/B.Tech/MCA/MSc graduates from the 2019/2020/2021 batch. The detailed eligibility and application process are given below. Eligibility Criteria: B.E/B.Tech (CS/IT/E&TC & ECE Branches) / MCA / MSc (IT/Computers) Year of Graduation: 2019/2020/2021, No standing backlogs, Minimum 60% overall education Service Agreement 24 months bond agreement to be signed INR 1.0 LPA bond penalty, in case the candidate leaves before two years of association Key Responsibilities Issue Solving – Troubleshooting and providing technical resolution on issues reported by customers through tickets, chat or expert mode, for enterprise product suite like SAP Analytics, Business Intelligence, etc. Knowledge Transfer – Continuous technical upskilling for self and the peers, documentation of accrued knowledge Develop Internal Talent Pool for ICTS with multiple skills – Windows, Linux network, backup, storage, data base Virtualization & cloud The Associate Software Engineer will contribute to a wide variety of projects as our business needs evolve. The work includes IT Enterprise Support & Services Spanning across Infrastructure, System Integration, Administration, Cloud and Managing Data Centre devices.
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