ANSYS Off Campus Drive Technical Support Engineer in Pune
Job Posted Date: 2021-12-27 |
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ANSYS is the global leader in engineering simulation. We help the world’s most innovative companies deliver radically better products to their customers. By offering the best and broadest portfolio of engineering simulation software, we help them solve the most complex design challenges and engineer products limited only by imagination. Educational Qualification: BE/B.Tech - Mechanical, Aerospace 60% or 6.5 GPA and above throughout without any running backlogs 2020/2021 graduates Join the Ansys Customer Excellence team to support our customers on all the aspects of their real-world engineering simulation projects and integration of Ansys software in their design workflows, and grow Ansys’ business. You will use engineering knowledge to provide technical post-sales support, find solutions to a wide variety of technical challenges and channel customer feedback to improve Ansys products. You will be a part of our positive, dynamic team of enthusiastic and passionate engineers striving to deliver highest quality solutions to our customers, advancing your knowledge, experience, and your impact on the success of our customers and Ansys. Apply engineering expertise and knowledge of simulation techniques to provide highest level technical support to customers and Channel Partners? for Ansys Discovery family of products Adhere to support processes to ensure high-quality, timely customer service that results in customer satisfaction? Develop technical expertise in one or more simulation areas ? Submit suggestions for product improvement, when needed. File defect reports and verify fixes adhering to defect reporting processes. May also participate in field testing of new releases to ensure that new features and workflows will address customer requirements? On an as-needed basis, support Sales and Marketing by conducting demonstrations, webinars, online training, and other meetings? Participate in other strategic team and company initiatives, as needed? Required education and degree type: BE/BTech in Mechanical/Aerospace Engineering or related field? Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English? Strong organizational and time management skills, possesses a sense of urgency? Ability to work independently with minimal supervision, as well as with others in a diverse team environment Demonstrated use of relevant Ansys software or knowledge of other commercial CAE, CAD, EDA, PLM software packages? Customer service aptitude Knowledge of the use of Ansys Discovery products is a plus Ability to travel domestically up to 10% of time? You should carry a copy of the Latest Resume. Aadhar Card (original and photocopy) with three passport size photographs are must. You need to carry any Government Certified ID Proof like the PAN, Voter ID, Passport. Note: Submit Your Resume |