Job Details

Magna InfoTech recruits Freshers Jobs Technical Support Associate

Share

Job Posted Date: 2010-05-03

Job Title: Support Associate

Employement Type: Full Time

Job Category: Fresher

Experience: 0-2 years

Location: Mumbai

Qualification: B.E,B.Tech

Best IT Jobs,Urgent Openings.Upload Your Resume

Description:

MAGNA INFOTECH is an ISO Certified Premium Provider of IT and Software Services Companies in India. We at Magna Infotech Provide IT Services to our Business Partners worldwide; Incorporated in Danbury, USA since 1995, we are a Team of 4500+ employee organization with skilled IT Professionals. We provide Staff Augmentation services for over 200 clients on diverse skill sets, besides providing quality, cost-effective and value added IT solutions and end-to-end customized e-learning solutions to 100 of the Fortune 500 clients

Handling inbound calls for Client

Includes voice technical support to client

Includes Email Support to cater requests.

Provide L1 support for Service Desk, Incident Management

Being in an ITO, have a direct interaction with customers.

Troubleshoot issues related to applications (like MS Office, MS Outlook etc).

Work on the ticketing tool

Should be able to work in night shifts

Excellent communication skills

Selected candidate will be working with Magna InfoTech at the client end.

Address:

Magna Infotech Pvt Ltd

6-2-47, 2nd Floor,

Yeturu Towers, A.C. Guards,

Hyderabad 500 004

Email at:ybhaskar@magna.in

Note: Submit Your Resume



Please Login to Apply