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Description:
Convergys Corporation is a global leader in providing customer care, human resources, and billing services. Convergys combines specialized knowledge and expertise with solid execution to deliver outsourced solutions, consulting services, and software support. Clients in more than 70 countries speaking nearly 35 languages depend on Convergys to manage the increasing complexity and cost of caring for customers and employees. Convergys serves the world's leading companies in many industries including communications, financial services, technology, and consumer products.
Convergys is a member of the S&P 500 and a Fortune Most Admired Company. Headquartered in Cincinnati, Ohio, Convergys has approximately 74,000 employees in 77 customer contact centers, three data centers, and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia. For more information visit www.convergys.com
Desktop Engineer
- Taking internal calls and doing basic troubleshooting in terms of connections and boot process with Remote Troubleshooting
- Assist all end users with general computer operation and desktop application software questions and problems
- Receive; analyze; monitor and resolve PC; telephone; and network problems
- Responsible for appropriately staging, dispatching, and escalating problem related issues to technical specialist
- The candidate should be a graduate
- Good oral and written communication skills
- Willing to work in night shifts
- Should have done a computer course
Address:
CONVERGYS India Services Pvt Ltd
DLF Atria, Jacaranda Marg
DLF City Phase - II
Gurgaon, INDIA 122002
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