ING VYSYA BANK Recruits Freshers Jobs & EXP: Customer Care Manager
Job Posted Date: 2010-11-09
Job Title: Customer Care Manager
Employement Type: Full Time
Job Category: BPO
Experience: 0 - 2 Years
Location: Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Lucknow, Mumbai, Surat
Qualification: Graduates - Commerce / Arts / Science Graduates / BBM's
|
|
Best IT Jobs,Urgent Openings.Upload Your Resume
Description: ING Vysya Bank Ltd.
WELCOME TO THE WORLD OF ING VYSYA CAREERS! ING VYSYA is looking for top talent. But why should you choose us above other companies? In a word: diversity. No other Financial Services Institution offers the diversity of growth, opportunities and cultures that you'll find at ING VYSYA. In the process of fostering a Global look & Outlook, we thrive, by sharing information across borders and across Business Units in working environments that foster Open Communication, Trust and Transparency. Another attraction of an ING VYSYA career is the opportunity for lifelong learning. We have an aggressive and fast paced career development for our employees through on-the-job and Leadership Programs followed by an excellent Performance Management System. Our boundary-less environment also supports
Customer Care Manager
• Verification and accepting of customer requests and processing of the same/forwarded to the respective units
• Attending all customer queries and resolution of the same
• Internal communication with other units regarding customer
complaints & requests :
• Maintenance of undelivered items and ensuring the delivery of the same to respective customers
• Accepting request for TD issuance, renewal, closure including deposit loans
• Accepting transfer requests, RTGS, NEFT etc., from customers and ensuring the processing of the same as per time lines
• Attending to any other customer queries.
SKILLS:
* Good Communication Skills
* Basic understanding on banking sector will be an added advantage
* Ability to buid and maintain relationship
ELIGIBILITY CRITERIA:
* Stream - Commerce / Arts / Science Graduates / BBM's. Candidates from technical stream need not apply.
* Minimum 60% marks in 10th, 12th & Graduation (aggregate in 3 years of graduation) will be the criteria for short listing the application.
* He/ She should have completed graduation in the year 2008 or after. 2007 or previous year pass outs are not eligible.
* He/ she should not be a post graduate.
Address:
Ing Vysya Bank Ltd
ING Vysya House # 22 M. G. Road
BANGALORE, India 560001
Email : smitha.bg@ingvysyabank.com
Note: Submit Your Resume
|
