Job Details

Freshers Walk-In @ TECHMAHINDRA : Customer Care Representative : On 2-5 Nov 2011

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Job Posted Date: 2011-11-02

Job Title: Customer Care Representative

Employement Type: Full Time

Job Category: BPO

Experience: 0 - 2 Years

Location: Pune

Qualification: 12th completed

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Description:

Techmahindra Ltd

Tech Mahindra is part of the US $7.1 billion Mahindra Group, in partnership with British Telecommunications plc (BT), the world's leading communications service provider. Focused primarily on the telecommunications industry, Tech Mahindra is a leading global systems integrator and business transformation consulting organization. Tech Mahindra has recently expanded its IT portfolio by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services). http://freshersadda.com/index.html

Tech Mahindra's capabilities spread across a broad spectrum, including Business Support Systems (BSS), Operations Support Systems (OSS), Network Design & Engineering, Next Generation Networks, Mobility Solutions, Security consulting and Testing. The solutions portfolio includes Consulting, Application Development & Management, Network Services, Solution Integration, Product Engineering, Infrastructure Managed Services, Remote Infrastructure Management and BPO. With an array of service offerings for TSPs, TEMs and ISVs, Tech Mahindra is a chosen transformation partner for several leading wireline, wireless and broadband operators in Europe, Asia-Pacific and North America.

Tech Mahindra has successfully implemented more than 15 Green Field Operations globally and has over 113 active customer engagements in the Telecom sector. The company has been involved in about 8 transformation programs of incumbent telecom operators.

In the Telecom sector, Tech Mahindra has niche and proven domain expertise, distinctive IT skills, research and development, innovative delivery models and approach to offshoring. The company’s solutions enable clients to maximize returns on IT investment by achieving fast time to market, reduced total cost of ownership and high customer satisfaction. Tech Mahindra’s achievements have been recognized by various industry analysts, forums and clients – winning several prestigious awards and accolades. Recently AT&T, a premier global communications company, awarded Tech Mahindra the ‘2010 AT&T Supplier Award’ for its superior products and services, enhanced cost structures and best-in-class approaches that contributed to their overall success during the past year. This award is a recognition of Tech Mahindra’s outstanding performance and service to AT&T affiliates during the past year.

Tech Mahindra has a global footprint through operations in more than 25 countries with 17 sales offices and 13 delivery centers. Assessed at SEI CMMi Level 5 and PCMM Level 5, Tech Mahindra's track record for value delivery is supported by over 35,200 professionals who provide a unique blend of culture, domain expertise and in depth technology skill sets. Its development centers are ISO 9001:2008 & BS7799 certified.
http://freshersadda.com/index.html

Domestic Inbound Voice Process. (Customer Care Representative)


Good communication skills in Hindi & Marathi is Mandatory.

* English, would be preferred.
* Freshers are Welcome.
* Minimum qualification - 12th completed.
* Minimum 18 years of age

FACILITIES FROM OUR ORGANISATION:-

* Pick up OR Drop facility till home in the night.
* Insurance Facility.
* Medical Facility
* Preferring candidates from Non Technical Background.
* Interviews would be Scheduled on:

Date of Interview: 2nd Nov to 5th Nov 2011, Day :- Monday till Saturday, Time:- 11:00 AM till 5:30 PM.


*Kindly carry your resume, photo ID proof, 2 Photographs and Academic documents at the venue directly Walk in at the following Venue :

Techmahindra Ltd
Giga Space Delta 1,
6th Floor Viman Nagar
Pune. Nearest land Mark Phoenix / inorbit Mall viman Nagar


Contact Person
- Nitesh/Sunil/Sameer ( Recruitment Department)

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