Wipro InfoTech Recruits Freshers Jobs Network Operator
Job Posted Date: 2012-05-07 |
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Best IT Jobs,Urgent Openings.Upload Your Resume · Modems, L2 circuits,Lease line maintenance,LAN, field level troubleshooting · Experience in handling datacenter operations Good Customer handling skills First Level Exposure to the technologies (DATACENTRE) at CUSTOMER LOCATION · B. Sc/BCA or higher or Diploma (3 Years) in Computers/ Electronics • Knowledge of application/database operations and administration activities Execute queries to generate reports Interested candidates send your updated resume to sahana.prabhakararao@wipro.com JD: To provide second Level Support for all the End user Problems and also coordinate and support the Data Center Support Team for any LAN Activity. • Coordinate with the hardware support team for all Replacements and Repairs. • Update the Service Desk team either through phone or mail or online updation for the status of the ticket that they are handling. • Front end escalations from end users and notify the service delivery head on any operational escalations and complaints • Constantly update the knowledge base on known issues within CUSTOMER Environment so that they can use it for subsequent tickets • Pro-active checks and preventive maintenance activities on the desktops and printers to avoid repeat & known issues • Does random audit on the anti-virus status on the desktops and take necessary corrective action • Assists CUSTOMER in movement of the assets from one location to another • Install new desktops / software / hardware and peripherals and also assist in disposal of the same. Perform Shutdown and subsequent start-up of the Applications, Databases and the underlying Servers in a structured way. Perform SOD & EOD activities. • Ensure all the backups and restorations as per the schedule. • Follow daily application checklists and services for respective servers. Note: Submit Your Resume |
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