Job Details

GE Global Servicing Recruits Freshers Jobs Customer Support Executive

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Job Posted Date: 2012-07-02

Job Title: Executives

Employement Type: Full Time

Job Category: Fresher

Experience: 0 - 1 Years

Location: Hyderabad

Qualification: Any Graduate / PG

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Description:

Name : GE Global Servicing

Walk-in From Monday to Friday Between 10 am to 5pm @ Hyderabad

Answer phones to respond to general customer inquires, concerns, and customer complaints. Arrange for service requested by the Customer.

Project a professional company image through phone interaction.

Key Responsibility Areas:

- Receiving calls from customers based out of US

- Solving queries and concerns on the call

- Arranging for any service required by the Customer

- Provide Customer with product and service information

- Sell Products to eligible Customers

- Up sell Products and Services

- Follow-up on customer inquires and resolve

- Recognize, document and alert the supervisor of trends in customer calls.

- Recommend process improvements.

Job Specification:

- Should be Customer Service Centric

- Excellent English Verbal Communication Skills

- Working knowledge of Computers

- Professional Phone etiquettes and ability to work with a Team

- Should be willing to work nights

- Should be open to Change

- Minimum of 18 years of age

Educational Requirements:

- Should be 10+2

- BE, B-Tech and MCA freshers need not apply.

Walk-in to our office (Address given below) between 2pm - 5 pm - Monday to Friday.

Looking for excellent communications skills.

Email Address : lisa.serene@ge.com

Walk-in Address

I-Labs Building, Opposite to Inorbit Mall

1st Floor,Madhapur

Hitech City,

Hyderabad.

 

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