Job Posted Date: 2012-08-03

Job Title: Executives

Employement Type: Full Time

Job Category: BPO

Experience: 0 - 1 Years

Location: Gurgon

Qualification: Any Graduate

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Description:

Launched in August 2006, Yatra is today ranked as the leading provider of consumer-direct travel services in India. Yatra.com has emerged as the most trusted travel brand in India and we were recently voted ‘Most Trusted Branded of India’ in the online travel category by Brand Equity, and also received the coveted “most preferred online travel company” award at the CNBC/Awaaz Consumer Travel Awards from the Hon Tourism Minister of IndiaSmt Kumari Shailja . Within this short span of time, Yatra has shown an impressive growth by currently posting average revenue of $60 million a month with a volume of over 10,000 tickets and 600 rooms a day. The company achieved a gross turnover of approximately US$500 million for FY 2011.

Walk-in For Customer Care Executive in Travel Process ( Only Freshers) On 4th August 2012 @ Gurgaon

-    Maintain Customer focus at all times and respond to customers Enquiries (e-mails phone and fax) using the Best Practice guidelines.
-    Work within agreed service levels, striving to exceed customer expectations wherever possible.
-    Take ownership of queries and proactively follow through to resolution.
-    Ensure all customers queries are investigated and resolved, escalating issues if appropriate, to the Team Manager
-    Only Graduates Can Apply
-    Diploma in Travel and Tourism preferred
-    Flexible to Work In Any Shifts

Interview Details:

Date: 4th August 2012, Time: 11am to 3 pm.

Venue :
11th Floor, Tower B, Unitech Cyber Park,
Sec. 39,(Near HUDA City Center Metro Station) 
Gurgaon, Haryana – 122018, India

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