ICICI BANK Recruits Freshers Jobs Phone Banking Officers
Job Posted Date: 2012-10-17 |
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Best IT Jobs,Urgent Openings.Upload Your Resume Company: ICICI BANK Phone Banking Officers – Domestic and International Process Job Description: The incumbent is responsible for managing customer queries / complaints in voice process (inbound & outbound). Location: Thane, Hyderabad. Key Deliverables: Handle and resolve customer complaints/ queries over phone. Provide customers with relevant product and service information. Cross sell new product and service opportunities to customers over phone. Provide feedback to the team leaders about product / process. Key Skills: Good Communication Skills (English & Hindi Language). Open to work in rotational shifts. Qualifications: Age less than or equal to 28 years. Graduates in any discipline. 0 – 2 years experience in call centers handling domestic and international customers. |
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