Job Posted Date: 2012-12-12

Job Title: Associate/ Senior Associate

Employement Type: Full Time

Job Category: Fresher

Experience: Freshers

Location: Hyderabad

Qualification: Graduates/ Post Graduates

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Description:

Company        GENPACT

Job Role: Associate/ Senior Associate -(Technical)

Job Summary :

International Banking Process

 Display empathy/ understanding/ concern towards customers

 Be fluent in free speech - Predominantly English

 Wants to delight customers, above and beyond the call of duty

 Clarity of speech - Written & Verbal

 Is able to communicate clearly

 Is able to handle complaints, even when handling unpleasant customers

 Works accurate and with eye for detail

 Has a pleasant, friendly style

 Relationship management ability with bankers & customers

 Excellent English Communication skill - Written & Verbal

 Customer Service - Banking / Credit Cards

 Early Morning / Late Evening Shift

 Graduates/ Post Graduates

 Fresh / Experienced

 Good Analytical Skills

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