Job Posted Date: 2013-05-05

Job Title: Technical Support Non-Voice

Employement Type: Full Time

Job Category: BPO

Experience: Freshers

Location: Hyderabad

Qualification: Degree/BTech/MCA/MBA/PG

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Description:

Company  Insync Solutions Pvt Ltd

Job Role   Technical Support Non-Voice

Insync Solutions Pvt Ltd is a software development and staffing services provider for many clients across India. We provide man power to many clients in both IT and ITES sector in India and North America.

Technical Support Representative must be able to

 • Provide technical support to end users via inbound calls, emails, and chat sessions

 • Remote Infrastructure support delivery

 • Perform problem cause analysis

 • Ability to meet a set of defined productivity measurements

 • Understanding of operating systems, Windows 2000/NT/XP configuration options and trouble shooting

 • 100% voice process

 • Excellent Oral and Written Communication Skills

Venue:

 Insync Solutions Pvt Ltd

 3rd Floor, AVM Towers,

 Beside Kalyana Kanchi Showroom,

 Near JNTU Circle, Opp .KPHB,

 Kukatpally, Hyderabad-72

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