Job Details

GE Capital Freshers Walk in Drive Customer Service Representative

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Job Posted Date: 2013-07-18

Job Title: Customer Service Representative

Employement Type: Full Time

Job Category: Fresher Walk-Ins

Experience: 0-3 years

Location: Hyderabad

Qualification: Any Graduates

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Description:

 Company Name: GE Capital RF

 

Job Role: Customer Service Representative

 

Walk-in Drive for Freshers/Experienced at GE Capital - From 22nd July - 26th July 2013

 

- Receiving calls from customers based out of US

 

- Solving queries and concerns on the call

 

- Arranging for any service required by the Customer

 

- Provide Customer with product and service information

 

- Up sell Products and Services

 

- Follow-up on customer inquires and resolve

 

- Recognize, document and alert the supervisor of trends in customer calls.

 

- Recommend process improvements.

 

Job Specification:

 

- Should be Customer Centric

 

- Excellent English (Verbal) Communication Skills

 

- Working knowledge of Computers

 

- Professional Phone etiquettes and ability to work with a Team

 

- Should be willing to work in night shift

 

- Should be open to change

 

- Minimum of 18 years of age

 

Educational Requirements:

 

- Should be minimum 10+2 or a Graduate

 

- B.Tech and MCA graduates are not eligible

 

- Excellent communication skills is a mandate.

 

Walk In Details:

 

Walk In Date: 22nd to 26th July 2013

 

Walk In Time: 1 PM

 

Venue:

I-Labs Builting

Near Hitech City, Madhapur.

Opposite Inorbit Mall.

Hyderabad

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