All Scripts Freshers Hiring Intern Support Consultant Associate
Job Posted Date: 2013-07-18 |
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Company Name: All Scripts
Job Role: Intern - Support Consultant Associate
Internship Jobs - AllScripts Hiring Freshers as Intern - Support Consultant Associate - July 2013
* Handle incoming customer calls and cases for Allscripts Sunrise Application.
* Provides client assistance promptly and accurately to ensure client satisfaction by using proper departmental procedures for call control, problem resolution, reporting and escalation.
* Troubleshooting at customer site if necessary.
* Supplement implementation team efforts as needed.
* Use product specific diagnostic tools and techniques to resolve customer issues.
* Dial into customer sites to collect and analyze data in the appropriate format as a means to troubleshooting issues
* Replicate issues, document results and present issue resolution to customers.
* Work with Product Development Teams to troubleshoot software. Note: Submit Your Resume |
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