ACT Fibernet Recruits Freshers Field Network Engineer in Chennai
Job Posted Date: 2022-01-19 |
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ACT (Atria Convergence Technologies Pvt. Ltd.) was born out of a vision to become the most admired in-home entertainment, education, and interactive services provider in India, back in 2000. Today, we are closer than ever to realising it. Based in Bangalore, we serve a number of cities and towns in Karnataka, Andhra Pradesh, Telangana, Tamil Nadu and Delhi. We are one of the country’s most renowned Triple Play Service providers, bringing state-of the art services to nearly 1.5 million happy homes. Assume overall responsibility for ensuring 99.99% Customer Uptime Ensure that the switches in the network are maintained as per norms Ensure support for timely connectivity for all the cross functional teams Maintain the network database and submit the required report to the reporting manager on regular intervals Attend customer complaints on field and give quality resolution within the TAT Provide timely resolution of technical complaints through analysis/ trouble shooting Monitor NMS through relevant application and take appropriate action based on the events Analyse repeat complaints and ensure implementation of corrective measures through escalations if required 100% compliance on safety and cardinal rules Responsible for process adherence Note: Submit Your Resume |
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