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Description:
Pubmatic India Pvt Ltd
We need engineers who can understand problems that our clients face while using our products and can do initial analysis and in most cases, solve the problem right-away. The escalation engineer will directly interact with the support, product management and the core development teams. He or she may have to funnel some of the problems from the support to the engineering group. The escalation engineer will have to understand how engineering solves the problems, and then solve it next time a similar issue is registered.
Technical Support Analyst
Years of work exp: 0 - 3 years; Open to smart freshers from top-tier colleges
Education:
Any Technical Graduation / Masters is a plus
Additional Qualifications:
Certifications in various web programming modules
Vital skills:
Pro-active, Logical reasoning ability, Problem solving and analytical mindset, Good written and spoken English, Quick learning, Detail oriented
Desired skills:
Organised and structured approach to tasks, Should be able to multi-task effectively
Vital Technical skills:
"Linux/UNIX environment, MySQL, Java/C, HTML and JavaScript is a requirement
Working knowledge of Browsers
MS Office products including strong grasp of Excel, Macros & MS Access"
Desired Technical skills:
"PHP, Ajax, SQL, Database tools
One should have moderate knowledge about web based applications, web forms, web server/ ad server / Mozilla firefox and how to work on different web based browsers"
Experience profile:
Support roles in Internet-centric products and development
Address:
Pubmatic India Pvt Ltd
Flat No. 201, 2nd abhinav sankul
ITI Rd., Aundh
PUNE, India 411007
Email : sheetal.shinde@pubmatic.com
Note:
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