IBM Walk-In For IT Help Desk_Technical Voice Support From 4th Feb – 8th Feb 2014 in Bangalore, Hyderabad
Job Posted Date: 2014-02-06 |
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Greetings from IBM India Pvt, Ltd,
Below is an exciting Opportunity at IBM!
Technical Support Associate – IT Help Desk
Joining Location- Bangalore / Hyderabad
Providing Voice, Email & Chat support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users. # Remote Infrastructure support delivery # perform problem cause analysis # Resolve routine customer problem # Ability to Identify Opportunity & Implement Process Improvements # has technical experience and skills in the areas of problem determination, creativity and analysis. # Ability to meet a set of defined account agent productivity measurements. # Understanding of operating systems
Eligibility Criterion: # Fresher’s/ (Experienced up to 4yrs) # Bachelor’s Degree/ Diploma (12+3) # Fluency in Communications Skills (both spoken and written)/ soft skills # Excellent Communication skills
Additional Information : # working in Rotational shifts is a mandate. Candidates applying and selected for the job will be expected to work in Rotational shifts – including evening and night shifts. Shifts will 24×7 in nature and can vary depending on geographies supported.
Interview Date & Time :- WEEKEND On 8th Feb 2014 Timings : – 10.00AM to 01.00PM
Venue Details: IBM India Pvt. Ltd, SA 1, Opp to Jalbhavan, Banerghatta road, Bangalore Or IBM India Pvt. Ltd, 3A, Mindspace, Madhapur, Hi-Tech City, Hyderabad
Contact Person: Deepak / Arun / Shravan
Interview Date & Time: – WEEKDAYS Timings: – 01.00PM to 04.00PM On 3rd, 4th, 5th, 6th, 7th, Feb 2014
Venue Details :-
IBM India Private Limited, EGL D Block , Intermediate Ring Road, Koramangala, Bangalore- 560071 Or IBM India Pvt Ltd, IBM Tower, 3B, MindSpace, Survey No. 64, APIIC Software Layout, Madhapur, Hyderabad-560081 Contact Person: – Deepak / Arun / Shravan
MANDATORY DOCUMENTS TO BE CARRIED WITH THE CANDIDATES: Updated Resume Copy of this Job Posting is Mandatory Photo Id proof (PAN Card or Passport or Voter’s Card or Driving License or Adhar card) – Original Note: Submit Your Resume |
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