Job Posted Date: 2013-01-28

Job Title: Service Engineer

Employement Type: Full Time

Job Category: Fresher

Experience: 0 - 2 Years

Location: Bangalore

Qualification: Any Graduates

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Description:

 Company Name: Yahoo Software Development India Pvt. Ltd.

Job Role: Yahoo Service Eng Ops-Intern

- Identify the priority and criticality of incoming alerts and prioritize appropriately

- Diagnose & repair issues using knowledge of DNS, Storage, Apache, Linux processes, MySQL and related technologies

- Track issues through the ticketing systems and follow through to resolution

- Write clear and concise operational run-books

- Escalate significant issues to service, network or other operations engineers

- Lead by example, deliver results and eliminate missed opportunities

- Strong knowledge of UNIX systems and hands on commands.

- Knowledge on web servers, DNS, firewalls, TCP/IP and other protocols.

- Experience working with large scale production deployments of thousands of servers

- Experience in application level troubleshooting and monitoring

- Excellent problem solving skills

- Knowledge on Monitoring tools like Nagios

- Have basic shell scripting or Perl scripting knowledge

- Strong written & oral communication skills are essential. Proven ability to write bugs, test cases, problem reports

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