AMERICAN EXPRESS Recruits Freshers Jobs: Business Analyst – Client Services Group @ Gurgaon
Job Posted Date: 2013-02-01 |
|
Best IT Jobs,Urgent Openings.Upload Your Resume Company American Express
Job Role: Business Analyst – Client Services Group
Graduation Or Equivalent Qualification Required
Good communication skills both written and oral
Analytical mind & attention to detail.
High result orientation.
Ability to take independent decision & meet stringent deadlines.
Track and manage various revenue initiatives like CM Fee, Revenue reengineering, MI Billing etc
Diagnose broken processes and drive efficiency through design change.
Drive efficacies through intelligent automation of manual redundancies and laborious tasks.
Support Client retention of @risk clients by providing incisive and in-depth analysis of the Client travel program.
Support post travel data quality by managing client hierarchy & profile updates (incl. reason codes & UDID’s) and assist with quality checking and reporting
Co-ordinate the resolution of day to day Operations escalations and complaints as well as assisting in tracking SDN Action Plans
Follow up and resolve client billing and accounts receivable issues
Support CMs in delivering on customer requirements, i.e. SLA and scorecard reporting, adhoc & manual MI reporting
Support new client on boarding by Co-coordinating set up and report production for MI products, incl. PET , Axis Work & Trackpoint
Responsible for ensuring preferred supplier programs are distributed, loaded & quoting correctly. Following up any issues with suppliers.
Production and preparation of Business Review presentations incl, data mining, analysis, travel industry insights
Coordinate ‘push & pull’ of data and information across all markets in JAPA for Global customers
Note: Submit Your Resume |
|
