Job Posted Date: 2013-03-02

Job Title: L&D Support Specialist

Employement Type: Full Time

Job Category: Fresher

Experience: Freshers

Location: Bangalore

Qualification: Any Graduates

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Description:

 Company        Hewlett-Packard

Job Role: L&D Support Specialist

Job Summary :

· Contributes to new process, program and system implementations and/or design within a single function, business, or geography.

 · Delivers basic employee support services in assigned areas.

 · Uses assigned delivery mechanisms to ensure consistency and effectiveness.

 · Contributes to process improvement and achieves assigned tasks.

 · Assists with processes to resolve employee/Human Resources (HR) support issues/cases.

 · May assist in escalation support to HR functions and partners.

 · Assists with the implementation of process improvement to optimize the customer experience globally.

 · Contributes to corporate-, business-, or function specific training support solutions that impact multiple business units globally.

Qualifications

 Education and Experience Required:

 · First level university degree preferred or equivalent experience.

 · Typically 0-2 years training or related experience.

 Knowledge and Skills Required:

 · Basic collaboration, communication, administrative, problem solving/ troubleshooting, and customer service skills.

 · Basic ability to understand training function processes and programs.

 · Basic ability to learn escalation management strategies.

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