FLEXTRONICS Recruits Freshers Jobs: Engineer @ Chennai
Job Posted Date: 2013-03-07 |
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Company Flextronics International
Job Role: Engineer
Resolve Service Request Tasks Resolve Incident Tickets (Basic and Advanced Troubleshooting) Answer Customer Service Inbound Calls and resolve issues reported by chat and email Follow up with End Users when required by email and outbound calls Provide Training to End Users Create and Publish KB Articles Reporting to Team Leader
Job Requirements 0 - 2 years of Customer Service / Technical troubleshooting Experience Basis Operating System knowledge (Win XP / Vista / 7) Basic Networking knowledge Basic knowledge of Email clients Problem Resolution Skills Customer Service Oriented Good Communications Skills - verbal and written Note: Submit Your Resume |