Technical Support Associate

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Job Details

IBM Recruits Freshers Jobs: Technical Support Associate @ Hyderabad/Bangalore

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Job Posted Date: 2013-03-20

Job Title: Technical Support Associate

Employement Type: Full Time

Job Category: Fresher

Experience: Freshers

Location: Hyderabad/Bangalore

Qualification: Any Graduates/Diploma

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Description:

 Company        IBM

 

Job Role: Technical Support Associate

 

Job Summary :

 

# Ability to identify basic hardware parts and aware of basic hardware concepts

 

 # User level familiarity with at least one e-mail client - Outlook, Notes etc.

 

# Skilled in commercially standard software applications and major desktop operating systems.

 

# Awareness of basic networking concepts and technologies.

 

# Questioning skills /probing skills, as relevant to the issue and level of the caller

 

Eligibility Criterion

 

 # Bachelor\'s Degree/ Diploma

 

 # Flunecy In Communications Skills (both spoken and written)/ soft skills

 

Additional information

 

# Working in shifts is a mandate. Candidates applying and selected for the job will be expected to work in shifts - including evening and night shifts. Shifts will 24x7 in nature and can vary depending on geographies supported

 

15 years of education required

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