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HSBC Recruits Freshers Jobs: Associate Technical Analyst @ Kolkata

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Job Posted Date: 2013-04-10

Job Title: Associate Technical Analyst

Employement Type: Full Time

Job Category: Fresher

Experience: Freshers

Location: Kolkata

Qualification: Any Graduates

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Description:

 

Company      HSBC

 

Job Role: Associate Technical Analyst

 

 The candidate should be a graduate in any stream under any recognized university.

 

 Should have the ability to work under pressure and deliver within limited timescales, whilst maintaining quality

 

 Should have the ability to prioritize and deliver service, to agreed service levels, within a diverse and constantly changing technical environment.

 

 Willingness to work outside office hours on occasions, including weekends.

 

 Must have strong interpersonal skills & good customer service skills

 

 Good communication skills, both verbal and written

 

 Should possess strong analytical skills to quickly assess situations, their impact and options for resolution with high level of judgment and decision making skills.

 

 The analyst is responsible for processing and/or providing application end user support.

 

 The support environment may be multi-site with extensive systems utilizing a wide variety of applications used by the HSBC group.

 

 This role primarily adheres to Application Support processes and procedures in order to provide a high quality service to users.

 

 The analyst processes requests and resolves these to the required standard and within the levels defined in the Service Agreement.

 

 The individual(s) will be an extension of the Right Onshore Service Configuration Management team.

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