Job Details

THE INDIAN HOTELS Recruits Hospitality Jobs Guest Service Associate


Job Posted Date: 2013-05-20

Job Title: Guest Service Associate

Employement Type: Full Time

Job Category: Hospitality

Experience: Freshers

Location: Bangalore

Qualification: Any Graduate

Best IT Jobs,Urgent Openings.Upload Your Resume



The Indian Hotels Company Limited


Established in 1903, Taj Hotels Resorts and Palaces is one of Asia\'s largest and finest group of hotels, comprising 56 hotels in 39 locations across India with an additional 18 international hotels in the Maldives, Mauritius, Malaysia, Seychelles, Australia, UK, USA, Bhutan, Sri Lanka, Africa and the Middle East. From world-renowned landmarks to modern business hotels, idyllic beach resorts to authentic Rajput palaces, each Taj hotel offers an unrivalled fusion of warm Indian hospitality, world-class service and modern luxury. The Taj, a symbol of Indian hospitality, has recently completed the centenary of its landmark hotel, Taj Mahal Palace and Tower, Mumbai. Taj Hotels Resorts and Palaces is part of the Tata Group, India\'s premier business house.



To look into the day to day reservations of the tables


To see that the food is brought in time for buffet service and that buffet is replenished from time to time


To take over the hostess job in her absence


To take the beverage order of the guest and provide all meal choices such as buffet & a la carte


To ensure proper billing of tables


To ensure G.S.T.S card is filled in by the guests


To ensure service standards are maintained


Attending phone calls & handling enquiries


To ensure discipline


To update the non-availability & sell for the day board on a daily basis


To ensure lights & A/C are switched off after closing & put on before opening of the restaurant


Generates cover statement report & updates the remarks book & attendance register


Generating reports for linen, stewarding & stationary consumption


Motivate staff through leadership


Control cost by minimizing pilferage & breakage


Personally enquire & ensure complete guest satisfaction


Assist concerned departments in stock taking


pick up the food from the kitchen & serve to the guests


Setting up the buffet counters & general upkeep of the restaurant


Collecting linen from the linen department


Returning the soiled linen & maintaining the linen register


Clearing dirty CCG from the restaurant, getting it wiped and re-stacked in the sideboard


Note: Submit Your Resume

Please Login to Apply