Job Details

QICK HEAL Technologies Recruits BPO Jobs Tech Support Engineers

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Job Posted Date: 2013-05-30

Job Title: Tech Support Engineers

Employement Type: Full Time

Job Category: BPO

Experience: Freshers

Location: Indore

Qualification: Any Graduate

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Description:

 

Quick Heal Technologies, India\'s leading anti virus company is looking for technology driven professionals for Tech Support Enggs (L1) at Indore Branch.

 

 Designation: Tech Support Engg- L1

 

 - To provide L1 Tech Support to Quick Heal customers for all Quick Heal products.

 

 - Troubleshooting & problem reporting.

 

 - Handling escalated calls & regular cases via phone, remote & on-site.

 

 - Conduct Quick Heal Staff Training on Quick Heal products.

 

 - Conduct Dealer Enggs Training on Quick Heal products.

 

 - Maintenance of CRM reports, Service Reports & Training Reports.

 

 - In addition to the above, this profile covers pre-sales tech support also.

 

 

 All interested candidates are requested to directly "Walk-in" for the "Written Technical Test" on 30,31 May 2013 OR 1st June 2013 between 11AM & 4 PM at below address  :

 

 Quick Heal Technologies (P) Ltd.

 Flat. No.202, Block-C, Ranisati Apartment,

 

 Ranisati Gate, Ahilya Maata Colony,

 

 Y.N Road, Indore

 

 Madhya Pradesh- 452001

 

 India

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