ERNST&YOUNG Recruits Fresher Jobs Generalist in Bangalore
Job Posted Date: 2013-06-11 |
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Company Name: Ernst & Young
Job Role: Generalist- Customer Support
Candidate should have 15 years of education, and willing to work in shifts
Sound knowledge of all level 1 process & support documentation
Excellent customer service skills
Good communication skills
Proactive
Eye for detail and ability to apply knowledge gained when dealing with issues and communicating status clearly to the end user not just scripted response Ability to analyse an issue, understand the problem, troubleshoot it and ensure that all of the issues are understood and responded to. In addition the generalist should be able to provide the user with other data that may be useful where appropriate. String troubleshooting skills
Basic technical knowledge of internet and related systems Note: Submit Your Resume |
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