Job Details

NCR Corporation Freshers Walk-in Associate EJ Services in Mumbai

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Job Posted Date: 2013-08-12

Job Title: Associate - EJ Services

Employement Type: Full Time

Job Category: Fresher Walk-Ins

Experience: Freshers

Location: Mumbai

Qualification: HSC/Diploma/Any Graduate

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Description:

 

Company     NCR Corporation

 

Job Role         Associate - EJ Services

 

Our customers turn the gears of economy. They are businesses, small and large, whose every effort leads to a single purpose: satisfying—even delighting—the people who interact with their brands. Look closely, and you’ll see us at those touchpoints, quietly doing our best work.

 

Retry of pending jobs

Investigate failures

Screen distribution activity

Receive and respond to query calls /emails from customer

Receive and respond to query calls / emails from engineer and internal team

Escalate to Level 2 for technical support

Log calls with CCA for engineer visit

Log calls with Network vendor for resolution

Check and release Docket number to engineers confirming of SDMS working

 

Skills Required :

Good Communication Skills are must.

Good command on MS Excel is required.

Basic Networking Knowledge is preferable Educational Requirement HSC Passed or above

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