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Description:
TK20 Inc.
US based Tk20 Inc. creates educational software for the premier universities all over the world. Tk20’s assessment systems enable universities to achieve and retain their academic accreditation. TK20’s administrative solutions provide universities online tools for the entire life cycle of their operations, including recruitment, admissions, course registration, assessments, billing, financial aid, advisement, graduation and alumni management. Tk20 is based in Austin, Texas with offices in Seattle, Washington and Chandigarh, India.
More information at www.tk20.com
Support Specialists Trainee (Fresher)
TK20 (India) is looking for young professionals who will be trained to become knowledge bearers for the TK20 suite of online applications, used in many American colleges and universities. They will be the experts in the design, functional working and use of the application.
They will provide online support to the customers by addressing their design related quires, provide solutions to operational and functional needs, guide them on the right course of action and selection of tools as well as how to use the system effectively.
They will also document all support inquiries, develop and review content for knowledge base, review knowledge based instructions and provide appropriate information to resolve issues using designated help desk tool.
There will be no voice calls.
An English and IQ test will be administered for selection of trainees.
Successful candidates will be offered a trainee position with a fixed stipend.
The training period will be of four Months.
After the successful completion of training, a permanent position will be offered.
TK20 (India), Chandigarh based subsidiary of TK20 Inc., is hiring Support Specialist Trainees for the Products Group. Applicants must have very strong communication skills and excellent English writing ability. They must have a post-graduate degree from a reputable institution and be proficient with using web-based applications.
Ability and willingness to learn quickly
Pro-active and self-starter
Strong results orientation
High proficiency in English grammar, vocabulary and sentence structure
Hands-on experience/knowledge of working with computers, browsing on internet and using Internet Explorer or other browsers
Ready to learn new domain and technology
The position is for Support Specialist trainees followed by a Support Specialist position after the successful completion of a training period of four months.
Email : Jobs4@tk20.com
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