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Description:
Shivrai Technologies is Pune, India based IT company addressing the software development needs of leading Corporates and Government Institutions in India and Overseas.We offer progressive and innovative working environment to nurture the talents of our people.We provide our clients with intelligent,user-friendly and efficient software systems.E-learning environment building, Internet based applicationware development and multimedia resources creation are other activities we handle professionally.
Software Support Executive (4 Positions)
• Provide client support and technical issue resolution via E-Mail, phone and other electronic medium.
• Configure software at client side.
• Provide training to clients in the use of system and applications as related to Internet.
• Obtain general understanding of OS and application operations related to company offered services.
• Identify and correct or advise, on operational issues in client computer systems.
• Perform creation of new accounts using company provide software tools
The Ideal candidate will possess the following skills:
• Able to work independently and efficiently to meet deadlines.
• Able to promptly answer support related email, phone calls and other electronic communications.
• Self motivated, detail-oriented and organized.
• Experience with hardware and software issues.
• Proficient in Internet related applications such as E-Mail clients,
• Excellent communication (oral and written), interpersonal, organizational, and presentation skills.
Qualifications : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience :
One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience
Address:
Shivrai Technolgies
Omkar, Plot no 14, Sevanand society Walvekar
nagar Off Pune Satara Road
PUNE, India 411009
Email : careers@shivrai.co.in
Note:
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