Job Details

ADITYA BIRLA Recruits Freshers Jobs Customer Support

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Job Posted Date: 2012-03-25

Job Title: Developer

Employement Type: Full Time

Job Category: BPO

Experience: Freshers

Location: Chennai

Qualification: Any Graduate

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Description: Aditya Birla Group

OPENINGS for CUSTOMER SUPPORT ( voice process) - 40 Opening(s)

Primary Functions/Responsibilities:

Provide general information and guidance to customers regarding billing and Customer service

Access and negotiate multiple information systems to answer questions .Ability to understand customers needs with strong objection/response handling.

Interact with other departments on behalf of customer

Adherence to policy and guidelines as specified by the client and the organization.

Adhere to productivity and service level norms.

Educational Qualification Required:

Fresh Graduates/10+2 with minimum 6 months of experience. Freshers with good communication skills are also eligibly to apply

Others:
Willingness to work in rotating shifts and on Sundays & Public Holidays.

walk in for interview between MONDAY to SATURDAY from 10:00 AM to 06:00 PM @

Aditya Birla Minacs
# 2/102 Arvind IT Park, next to Arvind Theatre,
OMR, Karapakkam, Chennai-600097.

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