Amazon Recruits Freshers Jobs Support Engineer
Job Posted Date: 2012-06-08 |
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Best IT Jobs,Urgent Openings.Upload Your Resume Name : Amazon Development Centre (India) Pvt. Ltd Skills : C, C++, Java, Linux, Unix, Scripting, debugging, problem solving,Sql Query Tuning AE is a shared services organization responsible for providing multi-faceted application engineering services to multiple Digital product development teams. Developing Tools, applications, code improvements and scripts to resolve operational burden of support engineers and Operations Support engineering and troubleshooting on issues related to the digital platform services and content for various products Interface with content acquisition, content providers, operations and technical teams to ensure content delivery as per service level agreements Production Builds, Tools, and Configuration Management for software product releases and successful deployments Role Definition This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. Job functions of the support engineer : Provide engineering support of our incoming tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines. Work on maintenance driven coding projects, primarily in Perl or shell scripts, web technologies, and Java based projects. Read and understand complex application code and make code fixes to resolve support issues Software deployment support in staging and production environments. Develop tools to aid operations and maintenance. System and Support status reporting. Ownership of one or more Digital products or components. Customer notification and workflow co-ordination and follow-up to maintain service level agreements. Work with Seattle engineering team for handing-off or taking over active support issues and to create a team specific knowledge base and skill set. |
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