SONICWALL Recruits Freshers Graduate Trainee Support Engineers
Job Posted Date: 2012-09-10 |
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Best IT Jobs,Urgent Openings.Upload Your Resume SonicWALL Infosecurity Pvt Ltd (wholly owned by SonicWALL Inc., USA) is hiring Graduate Trainee Support Engineers for their global technical assistance centre (TAC) in Bangalore. Responsibilities: Responsible for providing technical support across SonicWALL product lines via Phone/Chat & Emails in 24x7x365 days environment Assist customers with deployment of SonicWALL network security products like Firewall/IPS and VPN solutions Provide technical solutions and workarounds for end users on the Level 1 Calls on respective product line Requirements: Willing to work in 24x7 environment in night shifts. Good understanding of LAN/WAN topologies and technologies In-depth knowledge of OSI Model, TCP/IP, IP subnetting, Network Security basics, Routing, Switching and basics of IPV6 |
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