CSC Recruits Freshers Jobs: Associate Engineer - Technical Support
Job Posted Date: 2012-10-29 |
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Best IT Jobs,Urgent Openings.Upload Your Resume CSC Job Role: Associate Engineer - Technical Support Job Summary : Understands and solves complex technical problems in the production/operational environment. Works with infrastructure groups, developers, and project managers to ensure new infrastructure is successfully integrated into operational support. Understands the customer's business drivers and service level agreement targets. Keeps the customer fully informed of progress against technical issues. Job online survey Work at home data entry job Business Opportunities Work from home jobs Educational Software From home job work Part time job Working at home Personal Loan Online survey jobs Job online survey Work at home data entry job Business Opportunities Work from home jobs Educational Software From home job work Understands the business service level agreements and prioritizes technical workload to deliver the targets set. Manages and drives resolution of technical issues in a timely manner to minimize costs to the business. Ensures delivery and management of the end-to-end technical support service. Performs operational support for server hardware and platform software. Communicates effectively with customers to ensure problems are understood and resolved. Maintains support documentation and asset and configuration data repositories. |
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