Job Details

ERNST & YOUNG Recruits Freshers Jobs: Customer Support Associate

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Job Posted Date: 2012-11-06

Job Title: Customer Support Associate

Employement Type: Full Time

Job Category: Fresher

Experience: Freshers

Location: Bangloore

Qualification: Any Graduate

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Description:

 

Company        Ernst & Young

Job Role: Customer Support Associate

Job Summary :

 The main objective of the role is to resolve queries related to Finance and Accounts (F&A) by handling inbound calls and emails coming from internal customers and also Ernst & Young vendors.

Your client responsibilities:

CSR is expected to provide call/email support for time and expense, accounts receivable, accounts payable, general ledger, engagement maintenance and reporting inquiries

 CSR is expected to co-ordinate with all the departments and resolve the customer query

 Provide feedback and share best practice across different departments

Technical skills requirements:

 Any Graduate

 0-18 months of experience

Additional skills requirements:

 Excellent communication skills (written and spoken)

 Flair for Customer Service

 Willingness to work in shift

 Analytical frame of mind

 

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