REPLICON Recruits Jobs: Product Support Associate @ Bangalore
Job Posted Date: 2012-11-08 |
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Company Replicon Job Role: Product Support Associate Job Summary : The Product Support Associate will be working as part of a growing and hardworking team. The ideal candidate will be able to resolve Level 1 customer issues, escalating critical issues to Tier 2 team, reaching solutions that are mutually beneficial to customers and Replicon, while remaining positive and upbeat. Responsibilities: Provide pleasant and professional customer service and technical support to current and potential customers of Replicon’s product suite and related environment via telephone, FTP, remote dial-up connections and email. Qualifications: Trouble shooting skills are a must Excellent written and oral communication skills Demonstrated superior customer service skills Note: Submit Your Resume |
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