Job Details

VOLVO IT Recruits Freshers Jobs: Application Support @ Bangalore

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Job Posted Date: 2012-11-30

Job Title: Application Support

Employement Type: Full Time

Job Category: Fresher

Experience: Freshers

Location: Bangalore

Qualification: Basic IT education

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Description:

 

 

Company        Volvo Information Technology

 

Job Role: Application Support

 

Job Summary :

 

Role Mission:

 

The Application Support carries out user support, identifies defects and proposes changes and improvement activities for a specific application.

 

This role occurs at Professional Development Steps B and C.

 

Role Context

 

The Application Support is mainly working in the Operate process.

 

 Responsibilities and Powers

 

Key responsibilities:

 

 Support users by explaining system capabilities and solving problems.

 Identify actual and potential software defects.

 Propose changes and improvement activities that make the application more efficient and/or reduce operation or maintenance cost.

 Participate in the planning of applications maintenance and enhancement activities.

 Authorized to make commitments that fall within the tasks given by customer / maintenance manager.

 In general, responsibilities are the same as at step B but the assignments typically are larger and more complex

 None

 

Additional responsibilities at Professional Development Step C

 

Financial responsibilities

 

 Personnel: None

 

Education and / or Experience Recommended

 

 Basic IT education

 

 Additional experience recommended at Professional Development Step C

 

 At least 1 year of experience as an Application Support at step B

 

Last application date (CET) : 2012-12-31

 

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