Job Details

GENPACT Recruits Freshers Jobs: Executive - Customer Service - Telecom Process : From 11th To 15th Dec @ Dehradun, New Delhi

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Job Posted Date: 2012-12-10

Job Title: Executive - Customer Service

Employement Type: Full Time

Job Category: Fresher

Experience: Freshers

Location: Dehradun, New Delhi

Qualification: Any Graduate/PG

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Description:

 

 

Company        GENPACT

 

Job Role: Executive - Customer Service - Telecom Process - 20 Opening(s)

 

Job Summary :

 

 Take inbound calls

 

 Comprehend customers queries / Complains / Comments

 

 Display empathy/ understanding of the issue/ concern towards customer

 

 Provide quick an effective resolution to the customer's queries

 

 Handling multiple tasks simultaneously

 

 Has a pleasant attitude

 

 Wants to delight customers, above and beyond call of duty

 

 Has a knowledge of customer needs

 

 Is able to communicate clearly, both written and in speech

 

 Talks in a way the customer can understand

 

 Good Communication Skills.

 

 Candidate should be flexible with shifts.

 

Handling customer queries over call.

 

 Candidate should be a team player.

 

Fresh Graduates to 2 year of experience shall be considered

 

 * Should possess excellent Oral Communication Skill

 

Must Have:

 

 One copy of updated resume

 

 One passport photograph

 

 One photo-identity proof

 

Walk-In Interviews:

 

Date-11th December to 15th December, Starting Time: 10 AM

 

Walk-in-Days: Monday - Saturday (10am - 3pm)

 

 Venue :

 

Genpact, 8th Floor, DITP Building, Shastri Park, New Delhi.

 

Interested candidate may send their CV to careers.ncr@genpact.com

 

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