Job Posted Date: 2013-02-19

Job Title: Technical Support Officer - UK Voice Process

Employement Type: Full Time

Job Category: Fresher Walk-Ins

Experience: Freshers

Location: Chennai

Qualification: Any Graduate/U.G

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Description:

Company        HCL Technologies Limited

Job Role: Technical Support Officer - UK Voice Process

Job Summary :

Essential Duties and Responsibilities:

1. Provide client support and technical issue resolution via E-Mail, phone and other electronic medium.

2. Configuration of client\'s equipment to connect to the Internet via modem/DSL Router (Dialup/DSL customers only).

3. Configure software to connect to Internet application servers.

4. Provide training to clients in the use of system and applications as related to Internet.

5. Obtain general understanding of OS and application operations related to company offered services.

6. Identify and correct or advise, on operational issues in client computer systems.

Education: Any Graduate/U.G

Experience: Preferably Freshers

Expectations:

Excellent communication skills in English.

 Willingness to work in Rotational shift.

 Willingness to work in a BPO.

Walkin Interview from 19th February to 22nd February from 10 AM

Walk In Venue:

 HCL Technologies ltd,

 W.S.S. Towers,

 # 107 & 108, Harris Road,

 Pudupet, Mount Road,

 Chennai-2.

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