Job Posted Date: 2013-03-15

Job Title: Process Associate

Employement Type: Full Time

Job Category: Fresher

Experience: Freshers

Location: Bangalore

Qualification: B.E / B.Tech , B.Com & BBM

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Description:

 Company        Xchanging

Job Role: Process Associate

Job Summary :

Greetings from Xchanging, We are hiring for our BPO Domain.

 Designation : Process Associate

 Domain : Insurance / Finance / Health Care

 Acquiring knowledge of all related areas of the project

 Understanding all the binding laws and regulations relating to project

 Understanding and adhering to quality standards

 Perform day to day case processing and adhere to process SLA (Service Level Agreement) in terms of production, productivity, quality and TAT

 Adhere to process related training manuals.

 Provide inputs to the supervisor on any variations/discrepancies in the existing process training manual

 Update individual production, Query logs and any other process related logs.

 Communicate with Client using verbal and/or written mode.

 Ensure all Soft skills related trainings are completed and qualifying criteria met.

Requisites -

 Excellent verbal & written communication skills mandatory

 Must be flexible to work in Global Shifts

 Good Attitude & Interpersonal skills.

Educational Qualification : B.E / B.Tech - 55%, B.Com & BBM - 60% (Should have average 70% in accounts subject) is a must.

 Any Other Graduations / Post Graduations - 60% & above.

 MBA Graduates are not applicable.

Experience : Freshers

Location : Bangalore

Candidate should carry all their original educational mark sheets & resume for the interview

Walk in Interview on 18th Mar 2013 at 10:30 a.m to 12 p.m

Venue :

 Xchanging - inspiring innovation

 Cambridge Towers, SJR iPark,

 EPIP Area, Whitefield

 Bangalore - 560 066. India.

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