HCL Freshers Walk-in Technical Support Associates In Chennai
Job Posted Date: 2013-06-21 |
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Company Name: HCL Technologies Ltd.
Job Role: Technical Support
HCL Walk-in at Chennai For Freshers 2013 Passed Out On 25th June 2013
Soft Skills :
* Excellent communication and conversation skills (Verbal and Written)
* Good documentation skills
* Good working knowledge of MS OFFICE
* Should have good customer handling skills
* Able to handle unforeseen situations
* High level of acceptance
* Can drive HCLs value and its methodology
Technical Skills / Experience/Certification requirements :
* Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone
* Personal dedication to providing high quality, superior service at all times. Ability to finish what is started is a must
* Ability to integrate as a cross-functional, team player in a fast-paced environment where all information is shared
* Ability to learn new information quickly and the willingness to do so at all times
* Ability to work flexible hours from time to time to cover for other staff
* Should have understanding of IT Environment and ready to learn new processes and technologies
* Customer Focus
* Teamwork
* Technical Expertise
* Interpersonal Effectiveness
* Concern for Order and Quality
* Knowledge of basic Networking and other technologies
* Fundamental ITIL knowledge of V2 or V3 especially on Service Desk, Incident, Problem, and Change Management preferred
* Good to have basic understanding of Client Server Architecture, OS
* CCNA/MCP/MSCAPreferred
Education requirements :
* B.Tech (CS/IT/EEE/ECE/E&I) , BCA/ B.Sc. - (CS / IT / Mathematics / Statistics)
* 60% throughout in academics
* No current backlogs
* 2013 Pass Out only
Terms & Conditions :
* Willing to sign Service agreement (As applicable)
* Willing to relocate, if required
* Willing to work in 24*7 environment
* CTC of 1.8 L
Walk In Details:
Walk In Date: 25th June 2013
Walk In Time: 9:30 AM - 12 Noon Registration.
Venue: PRIST UNIVERSITY, No. 8 WEST COTT ROAD, ROYAPETTAH, CHENNAI - 600 014. Note: Submit Your Resume |
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