Job Posted Date: 2013-07-02

Job Title: Freshers Walkin

Employement Type: Full Time

Job Category: Fresher Walk-Ins

Experience: Freshers

Location: Bangalore

Qualification: BE/BTech/ME/MTech

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Description:

Company Name:     IBM India

Job Role:               IT Help desk - Technical Service representative

IBM Walk-ins For Freshers Bangalore and Hyderabad On 2nd, 3rd, 4th, 5th July 2013

Remote Infrastructure support delivery

perform problem cause analysis

Resolve routine customer problem

Ability to Identify Opportunity & Implement Process Improvements

has technical experience and skills in the areas of problem determination, creativity and analysis.

Ability to meet a set of defined account agent productivity measurements.

Mandatory Skills:

Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting

Browser Support - Internet Explorer

Strong computer skills required

Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN

Excellent oral and written communication skills.

Excellent customer service orientation

Neutral accent

Ability to identify basic hardware parts and aware of basic hardware concepts

User level familiarity with at least one e-mail client - Outlook, Notes etc..

Skilled in commercially standard software applications and major desktop operating systems.

Awareness of basic networking concepts and technologies.

Questioning skills /probing skills, as relevant to the issue and level of the caller

Eligibility Criterion:

Bachelor\'s Degree/ Diploma

Fluency in Communications Skills (both spoken and written)/ soft skills

MANDATORY DOCUMENTS TO BE CARRIED:

1. Original photo id proof ( Pan card, Voters Id card or Passport)

2. Hard copy of this call letter

3. Updated resume

Walk In Details:

Walk In Date: 2nd, 3rd, 4th, 5th July 2013

Walk In Time: 10 AM to 1 PM

Venue:

BANGALORE:-

IBM India Pvt. Ltd,

EGL D Block, Behind Dell,

Koramangala Inner Ring Road,

Bangalore

Or

IBM India Pvt. Ltd, G1,

Ground Floor, Manyatta Tech Park,

Hebbal Outer Ring Road,

Bangalore

HYDERABAD:-

IBM India Pvt. Ltd,

3 B, MindSpace,

HI-Tech City, Madhapur,

Hyderabad.

ON SATURDAY 6TH JULY 2013 BTW:- 10AM TO 1PM

IBM India Pvt. Ltd, G1,

Ground Floor, Manyatta Tech Park,

Hebbal Outer Ring Road,

Bangalore

Or

IBM India Pvt. Ltd,

SA1, Ground Floor,

Opp to Jalbhavan,

Banerghatta Road,

Bangalore

Or

IBM India Pvt. Ltd,

3A, Mindspace, Madhapur,

Hi-Tech City,

Hyderabad.

APPLY

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