Job Details

HCL Freshers Walk-in on 26th July 2013 in Chennai

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Job Posted Date: 2013-07-15

Job Title: Technical Support

Employement Type: Full Time

Job Category: Fresher Walk-Ins

Experience: Freshers

Location: Chennai

Qualification: BE,B.Tech,BCA,B.Sc

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Description:

Company Name: HCL Technologies Ltd.

 

Job Role: Technical Support

 

HCL Walk-in at Chennai for Freshers 2013 Passed Out On 26th July 2013 

 

Soft Skills :

 

Excellent communication and conversation skills (Verbal and Written)

 

Good documentation skills

   

Good working knowledge of MS OFFICE

   

Should have good customer handling skills

   

Able to handle unforeseen situations

   

High level of acceptance

   

Can drive HCLs value and its methodology

 

Technical Skills / Experience/Certification requirements :

 

Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone

   

Personal dedication to providing high quality, superior service at all times. Ability to finish what is started is a must

   

Ability to integrate as a cross-functional, team player in a fast-paced environment where all information is shared

   

Ability to learn new information quickly and the willingness to do so at all times

   

Ability to work flexible hours from time to time to cover for other staff

   

Should have understanding of IT Environment and ready to learn new processes and technologies

  

Customer Focus

   

Teamwork

   

Technical Expertise

   

Interpersonal Effectiveness

   

Concern for Order and Quality

   

Knowledge of basic Networking and other technologies

   

Fundamental ITIL knowledge of V2 or V3 especially on Service Desk, Incident, Problem, and Change Management preferred

   

Good to have basic understanding of Client Server Architecture, OS

   

CCNA/MCP/MSCAPreferred

 

Education requirements :

 

B.Tech (CS/IT/EEE/ECE/E&I) , BCA/ B.Sc. - (CS / IT / Mathematics / Statistics)

   

60% throughout in academics

   

No current backlogs

 

2013 Pass Out only

 

Terms & Conditions:

 

Willing to sign Service agreement (As applicable)

   

Willing to relocate, if required

   

Willing to work in 24*7 environment

   

CTC of 1.8 L

 

Walk In Details:

 

Walk In Date: 26th July 2013

 

Walk In Time: 9 AM - 12 PM

 

Venue:

SNR Sons College Auditorium,

SNR College Road,

Coimbatore 641 006 .

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