Replicon Hiring Freshers Product Support Associate in Bangalore
Job Posted Date: 2013-08-12 |
|
Best IT Jobs,Urgent Openings.Upload Your Resume
Company Replicon
Job Role Product Support Associate
Software should be hassle-free. We\'ve felt this way since we started Replicon in 1996. We knew there had to be a better way to build business applications, and making everything easy – evaluation, implementation, user adoption-became our driving mission.We\'re still passionate about providing hassle-free software today. With more than 1.5 million users worldwide, we constantly strive to be better in all facets of our business. This includes every step you take with us – from the start of your evaluation, to your successful implementation, to your ongoing, long-term success.
The Product Support Associate will be working as part of a growing and hardworking team. The ideal candidate will be able to resolve Level 1 customer issues, escalating critical issues to Tier 2 team, reaching solutions that are mutually beneficial to customers and Replicon, while remaining positive and upbeat. Provide pleasant and professional customer service and technical support to current and potential customers of Replicon’s product suite and related environment via telephone, FTP, remote dial-up connections and email.
The candidate should be a graduate from a recognized university. Trouble shooting skills are a must. Should possess excellent written and oral communication skills. Must possess demonstrated superior customer service skills. Note: Submit Your Resume |
|
