Job Details

Ingram Micro Hiring Associate Customer Support in Chennai


Job Posted Date: 2013-08-29

Job Title: Associate Customer Support

Employement Type: Full Time

Job Category: Fresher

Experience: Freshers

Location: Chennai

Qualification: Any Graduates

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Company     Ingram Micro


Job Role         Associate Customer Support


Ingram Micro Inc., a Fortune 100 company, is the world’s largest wholesale technology distributor and a global leader in IT supply-chain, mobile device lifecycle services and logistics solutions. We distribute and market a large variety of technology and mobility products from leading companies, such as Acer, Apple, Cisco, Hewlett-Packard (“HP”), IBM, Lenovo, Microsoft, Samsung and many others. As a vital link in the technology value chain, Ingram Micro creates sales and profitability opportunities for vendors and resellers through unique marketing programs, outsourced logistics and mobility solutions, technical support, financial services and product aggregation and distribution.


Manage front counter end customer interface, partner interaction for warranty, RMA case handling, back-office documentation; front office documentation, buffer stock responsibility, case logging, tracking, closure, support sales/partner in Chennai / Pondicherry and up-country.


 Manage All-India Spares addition of new SKU’s/ Customer creation for RMA transactions


 Manage Chennai Branch stocks of 1M & BPI (location 19). — timely dispatch of material to branches / vendors, receiving stocks from branches / vendors,


 Manage All-India impulse entry of RMA branches IRST and its reco

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